Terms of service
The terms, in short.
Seller. Marciasini Studios AB, org. no. 559600-1577, registered office Nacka, c/o Poyan Katebi, Parallellvägen 12, 132 43 Saltsjö-Boo, Sweden. +46 73 534 51 87 · bonjour@marciasini.com.
Prices in SEK, VAT included. Payment is taken when you order, or on Klarna's terms if you pay with Klarna. Sent the same weekday, with you within 14 days. You can cancel until the parcel reaches you, and withdraw within 14 days of delivery. Faults: write to us, the house pays the return.
Disputes: Allmänna reklamationsnämnden, Box 174, 101 23 Stockholm, arn.se. Swedish law applies. The full terms follow below.
Terms of sale
For purchases from 23 October 2026.
1. Seller
Marciasini Studios AB, org. no. 559600-1577, VAT reg. no. SE559600157701.
Registered office: Nacka.
Address: c/o Poyan Katebi, Parallellvägen 12, 132 43 Saltsjö-Boo, Sweden.
Telephone: +46 73 534 51 87. E-mail: bonjour@marciasini.com.
2. Who the terms apply to
The terms apply when you, as a consumer, buy from our shop at shop.marciasini.com. A consumer is a natural person who buys mainly for purposes outside any business activity.
3. Where we deliver
For now we deliver only to addresses in Sweden.
4. Order and contract
The contract is concluded in English, when we confirm your order with an order confirmation by e-mail.
If a price was obviously wrong, or if we cannot deliver to the address you have given, we will contact you and refund the full amount.
5. Prices
All prices are in Swedish kronor (SEK), VAT included. Delivery costs 65 SEK per order and is shown before you complete your purchase.
6. Payment
You can pay by card (Visa, Mastercard, Maestro, American Express and UnionPay), Klarna, Apple Pay, Google Pay and Shop Pay. The payment methods are also shown at checkout.
If you pay by card, Apple Pay, Google Pay or Shop Pay, the amount is charged when you place your order. If you pay with Klarna, Klarna's terms for the payment method you choose also apply.
7. Delivery
We send your order the same weekday if it comes in before 08.00. Orders that come in later, or on a Saturday, Sunday or public holiday, are sent the next weekday. The parcel is sent tracked with PostNord and reaches you within 14 days of your order, usually much sooner.
Posters are the exception: they are printed to order by our print partner and sent separately, tracked, straight from the printer. The carrier depends on where the poster is printed, and the shipping e-mail tells you which one. A poster also reaches you within 14 days of your order, usually sooner. You pay the delivery charge once per order, also when a poster travels separately.
We are responsible for the goods until you have received them. If the parcel is lost or damaged on the way, we send a new item or give you a refund. You do not need to take any action against the carrier yourself.
8. If delivery is delayed
If we are delayed, we will contact you and tell you when the goods will arrive. You can then always cancel, see section 9.
If you have not received the goods within 14 days of your order, we are in delay. You can then require us to deliver within a reasonable additional period, and if the goods do not arrive within that period, you are entitled to terminate the contract and get your money back. If the delay is of essential importance to you, or if we have told you that the goods will not come, you are entitled to terminate the contract at once.
9. Cancellation
You can cancel your order until you have received the goods. Write to bonjour@marciasini.com or call +46 73 534 51 87.
If we have not sent the parcel, you get the full amount back. If we have already sent it, we deduct what the delivery has cost us, 65 SEK, and refund the rest.
10. Right of withdrawal
You have a 14-day right of withdrawal from the day you receive the goods, under the Swedish Distance and Off-Premises Contracts Act (2005:59). The easiest way to withdraw is the Withdraw from a purchase button at the foot of every page in the shop. You can also e-mail us or use the model withdrawal form. Everything about the right of withdrawal, the return and the refund is in our Refund policy.
11. Complaints about faults
If the goods are faulty, you have the right to make a complaint under the Swedish Consumer Sales Act (2022:260). We are responsible for faults that existed when you received the goods and that appear within three years. A fault that appears within two years is regarded as having existed from the start, unless we can show otherwise.
Make your complaint within a reasonable time after you noticed, or ought to have noticed, the fault. A complaint made within two months of noticing the fault is always in time. Write to bonjour@marciasini.com and describe the fault, preferably with a photo, or send a letter to the address in section 1. If your complaint is accepted, we pay the return postage.
12. If we do not agree
Get in touch with us first, we want to resolve it. If we still do not agree, you can turn to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), Box 174, 101 23 Stockholm, www.arn.se. We follow ARN's recommendations. A dispute can also be tried by a general court.
13. Governing law
Swedish law applies to the contract.